SNMP protocol

1. Introductory Provisions

1.1. These General Terms and Conditions are, unless otherwise agreed in writing in the contract, an integral part of all contracts relating to training organised or provided by the trainer, Jan Dušátko, IČ 434 797 66, DIČ 7208253041, with location Pod Harfou 938/58, Praha 9 (next as a „lector“).
1.2. The contracting parties in the general terms and conditions are meant to be the trainer and the ordering party, where the ordering party may also be the mediator of the contractual relationship.
1.3. Issues that are not regulated by these terms and conditions are dealt with according to the Czech Civil Code, i.e. Act No.89/2012 Coll.
1.4. All potential disputes will be resolved according to the law of the Czech Republic.

2. Creation of a contract by signing up for a course

2.1. Application means unilateral action of the client addressed to the trainer through a data box with identification euxesuf, e-mailu with address register@cryptosession.cz or register@cryptosession.info, internet pages cryptosession.cz, cryptosession.info or contact phone +420 602 427 840.
2.2. By submitting the application, the Client agrees with these General Terms and Conditions and declares that he has become acquainted with them.
2.3. The application is deemed to have been received at the time of confirmation (within 2 working days by default) by the trainer or intermediary. This confirmation is sent to the data box or to the contact e-mail.
2.4. The standard time for registration is no later than 14 working days before the educational event, unless otherwise stated. In the case of a natural non-business person, the order must be at least 28 working days before the educational event.
2.5. More than one participant can be registered for one application.
2.6. If there are more than 10 participants from one Client, it is possible to arrange for training at the place of residence of the intermediary or the Client.
2.7. Applications are received and processed in the order in which they have been received by the Provider. The Provider immediately informs the Client of all facts. These are the filling of capacity, too low number of participants, or any other serious reason, such as a lecturer's illness or force majeure. In this case, the Client will be offered a new term or participation in another educational event. In the event that the ordering party does not agree to move or participate in another educational event offered, the provider will refund the participation fee. The lack of participants is notified to the ordering party at least 14 days before the start of the planned term.
2.8. The contract between the provider and the ordering party arises by sending a confirmation from the provider to the ordering party.
2.9. The contract may be changed or cancelled only if the legal prerequisites are met and only in writing.

3. Termination of the contract by cancellation of the application

3.1. The application may be cancelled by the ordering party via e-mail or via a data mailbox.
3.2. The customer has the right to cancel his or her application for the course 14 days before the course takes place without any fees. If the period is shorter, the subsequent change takes place. In the interval of 7-13 days, an administrative fee of 10% is charged, cancellation of participation in a shorter interval than 7 days then a fee of 25%. In case of cancellation of the application or order by the customer, the possibility of the customer's participation in an alternative period without any additional fee is offered. The right to cancel the application expires with the implementation of the ordered training.
3.3. In case of cancellation of the application by the trainer, the ordering party is entitled to a full refund for the unrealized action.
3.4. The ordering party has the right to request an alternative date or an alternative training. In such case, the ordering party will be informed about all open courses. The alternative date cannot be enforced or enforced, it depends on the current availability of the course. If the alternative training is for a lower price, the ordering party will pay the difference. If the alternative training is for a lower price, the trainer will return the difference in the training prices to the ordering party.

4. Price and payment terms

4.1. By sending the application, the ordering party accepts the contract price (hereinafter referred to as the participation fee) indicated for the course.
4.2. In case of multiple participants registered with one application, a discount is possible.
4.3. The participation fee must be paid into the bank account of the company held with the company Komerční banka č. 78-7768770207/0100, IBAN:CZ5301000000787768770207, BIC:KOMBCZPPXXX. When making the payment, a variable symbol must be provided, which is indicated on the invoice sent to the client by the trainer.
4.4. The participation fee includes the provider's costs, including the training materials. The provider is a VAT payer.
4.5. The client is obliged to pay the participation fee within 14 working days of receipt of the invoice, unless otherwise stated by a separate contract.
4.6. If the person enrolled does not attend the training and no other agreement has been made, his or her absence is considered a cancellation application at an interval of less than 7 days, i.e. the trainer is entitled to a reward of 25% of the course price. The overpayment is returned within 14 days to the sender's payment account from which the funds were sent. Payment to another account number is not possible.
4.7. An invoice will be issued by the trainer no later than 5 working days from the beginning of the training, which will be sent by e-mail or data box as agreed.

5. Training conditions

5.1. The trainer is obliged to inform the client 14 days in advance of the location and time of the training, including the start and end dates of the daily programme.
5.2. If the client is not a student of the course, he is obliged to ensure the distribution of this information to the end participants. The trainer is not responsible for failure to comply with these terms and conditions.
5.2. By default, the training takes place from 9 a.m. to 5 p.m. at a predetermined location.
5.3. The trainer can be available from 8 a.m. to 9 a.m. and then from 17 a.m. to 6 p.m. for questions from the participants, according to the current terms and conditions.
5.4. At the end of the training, the certificate of absorption is handed over to the end users.
5.5. At the end of the training, the end users evaluate the trainer's approach and are asked to comment on the evaluation of his presentation, the manner of presentation and the significance of the information provided.

6. Complaints

6.1. If the participant is grossly dissatisfied with the course, the trainer is informed of this information.
6.2. The reasons for dissatisfaction are recorded in the minutes in two copies on the same day. One is handed over to the client and one is held by the trainer.
6.3. A statement on the complaint will be submitted by e-mail within two weeks. A solution will then be agreed within one week.
6.4. The customer's dissatisfaction may be a reason for discontinuing further cooperation, or financial compensation up to the price of the training, after deduction of costs.

7. Copyright of the provided materials

7.1. The training materials provided by the trainer in the course of the training meet the characteristics of a copyrighted work in accordance with Czech Act No 121/2000 Coll.
7.2. None of the training materials or any part thereof may be further processed, reproduced, distributed or used for further presentations or training in any way without the prior written consent of the trainer.

8. Liability

8.1. The trainer does not assume responsibility for any shortcomings in the services of any third party that he uses in the training.
8.2. The trainer does not assume responsibility for injuries, damages and losses incurred by the participants in the training events or caused by the participants. Such costs, caused by the above circumstances, shall be borne exclusively by the participant in the training event.

9. Validity of the Terms

9.1 These General Terms and Conditions shall be valid and effective from 1 October 2024.